US warehouse network

Your goods in our US warehouse. 24-48 hour fulfillment to US buyers. You keep title, we just hold and ship.

What's included

• Receipt of palletized goods at our warehouse
• Storing inventory on a per-pallet basis
• Picking and packing individual orders
• Shipping via UPS / FedEx / LTL freight
• Inventory tracking with online portal access
• Monthly inventory reporting
• Returns processing (if needed)

What's NOT included

• Customs clearance on inbound (separate: we refer customs brokers)
• Long-term storage (more than 6 months - see below)
• Pick-and-pack for non-standard packaging
• Cross-docking or trans-loading
• US-side fulfillment to addresses outside the 48 contiguous states (separate quote)

Pricing

Storage

• Per pallet per month: $25-50
• Per square foot per month (for non-palletized): $0.50-1.50

Pick and pack

• Per order: $3-10 (depending on number of items)
• Per pick (per item picked): $0.50-1.50

Receiving

• Per pallet received: $25-75
• Carton receiving: $1.50-3.00 per carton

Shipping

• Pass-through at carrier rates (UPS, FedEx, LTL)
• No markup on freight

Returns

• Per return processed: $5-15
• Disposal/recycling: Cost varies

Network coverage

We work with warehouses in:

• Los Angeles (best for West Coast distribution, near Port of LA)
• Memphis (central US, FedEx hub, lower shipping to most US destinations)
• New Jersey (East Coast, near Port of NY/NJ)

The right warehouse depends on where your buyers are and which port your goods enter the US through.

When this service isn't a fit

• You ship less than 1 container per quarter. A US warehouse costs more than direct shipping to buyer warehouses for low volume.
• Your product is hazardous or temperature-controlled. Different facility, different cost.
• You want a single warehouse for your entire US presence. We provide network access; you can rent your own if you need single point of control.

What we need from you

• Inbound freight details (when shipment books)
• Pallet manifest (SKU, quantity per pallet, dimensions)
• Storage preferences (rack vs. floor, climate-controlled, etc.)
• Pick/pack instructions (per SKU or per order)

How it works day-to-day

Inbound

1. You ship from China FOB (we help select ocean freight and customs broker)
2. Goods arrive at US port, clear customs
3. We arrange drayage to our warehouse
4. Warehouse receives, scans, confirms receipt
5. Inventory shows in your portal

Outbound (per order)

1. Buyer places order with you
2. You forward the order to us (or we have a system integration)
3. Warehouse picks, packs, ships
4. Tracking number sent to buyer
5. Inventory adjusts

Reporting

• Real-time inventory (online portal)
• Daily pick activity
• Weekly shipping summary
• Monthly inventory report (with aging alerts)

Inventory aging

After 6 months in our warehouse without movement, we flag the SKU and ask:

• Hold longer (charges continue)
• Return to you (you pay return shipping)
• Move to clearance (we list in our slow-stock catalog, see Catalog)

We don't dump your inventory without notice. But we do push you to make decisions about slow-moving stock.

What success looks like

A warehouse engagement is successful when:

• Inbound shipments arrive on schedule, no detention
• Outbound orders ship within 24 hours of receipt
• Inventory accuracy is 99%+
• Aging inventory is addressed proactively
• Per-order costs are predictable month-to-month

Most factories hit this rhythm by month 3 of using the warehouse.

Common mistakes we avoid

Sending mixed-SKU pallets without manifest

Mixed pallets are fine if you tell us what's in them. Without a manifest, we can't put inventory away.

Skipping the receiving step

We confirm receipt within 24 hours of arrival. If we miss something, tell us - but most issues are caught at receiving.

Ignoring aging inventory

A SKU sitting in the warehouse for 6+ months is costing you. We push you to make decisions, but if you ignore it, costs compound.

Why we don't take title

We hold your inventory; we don't own it. Two reasons:

1. You keep control. If you want to change warehouses, recall inventory, or move to direct fulfillment, you can - without our approval.
2. Risk stays with you. If goods are damaged in our warehouse, we pay (our insurance covers this), but you own the inventory relationship.

This is different from a US fulfillment company that buys your inventory and resells. We don't.

Next step

If you're considering this service: - Email us with expected volume (containers per quarter) - We confirm warehouse capacity in your target region - We send a draft warehouse agreement for review