Sales outsourcing

We become your US sales team. Find buyers, present your products, handle inquiries, set up calls, negotiate terms, close deals.

What's included

• US-side sales representation
• Buyer outreach on your behalf
• Sample coordination (you ship, we distribute)
• Quote preparation (in your voice, with your pricing)
• Email and call handling during US business hours
• Trade show attendance on your behalf (some shows)
• CRM management (we log all interactions)
• Monthly reporting

What's NOT included

• Customs brokerage, freight forwarding, or warehousing (separate services)
• Marketing campaigns (we don't run paid ads on your behalf)
• US-based inventory holding (separate warehouse service)
• Contract negotiation beyond sales (legal review is separate)

Pricing

Two-component pricing:

Setup fee

• $1,500-3,000 for the first 3 months of service
• Covers initial buyer identification, outreach setup, CRM configuration
• Non-refundable

Commission

• 8-12% of net sales that close through our sales efforts
• Net sales = sales price after returns, discounts, allowances
• Paid monthly against actual sales
• No commission on sales you make directly without our involvement

Some accounts negotiate a fixed monthly retainer instead of commission, especially when sales volume is low. We can discuss.

Timeline

Realistic timeline. Faster is rare. Slower is common if your product is new to the market.

What we need from you

• Product catalog with pricing (FOB China, USD)
• Product photos and samples (we need physical samples to send to buyers)
• US-market goals (volume, channel, timeline)
• Authority to commit to terms within ranges you set

What the day-to-day looks like

Typical weekly activity:

• 5-10 buyer outreach emails
• 2-4 buyer follow-up calls
• 1-2 quote preparations
• Sample coordination (shipping, tracking, follow-up)
• CRM updates

Reporting: Weekly activity report, monthly sales pipeline review.

You see everything we do on your behalf.

When this service isn't a fit

• You have your own US sales team. Then this is duplicative.
• Your product is unproven in the US. Sales outsourcing works best with a tested product. For unproven products, start with buyer introductions (cheaper, more focused).
• You want a US office. Sales outsourcing is a service, not a physical presence. If you need a US address for compliance or credibility, that's separate (virtual office services exist).

How it differs from a US sales agent

Sales agent (1099 contractor): - Typically independent, may represent multiple non-competing factories - Commission-only, often 10-20% - No team, no infrastructure - You coordinate directly

Sales outsourcing (us): - Coordinated team: lead salesperson + support - Setup fee + commission - CRM, reporting, infrastructure - We handle the full sales motion

We bring more than a single agent can. Cost is higher but capability is broader.

What success looks like

A sales outsourcing engagement is successful when:

• We've established a base of 10-20 active buyer relationships
• We're generating 2-4 qualified leads per month
• We've closed at least 3 sales in the first 6 months
• We've trained your team to take over some of the relationship work

After 12 months, many factories transition to buyer introductions (cheaper) or hire a US sales employee in-house (long-term cost control).

Common mistakes we avoid

Quoting too aggressively

Some factories quote 20% below market to "win" buyers. This backfires: buyers expect the same price on the next order, and you've locked yourself into low margins.

We quote at your target margin and walk away from buyers who won't meet it.

Overselling capabilities

Some factories claim capabilities they don't have. When buyers discover this, trust is gone forever.

We only commit to what we can actually deliver.

Not following up

Sales outsourcing without consistent follow-up is just listing. 80% of sales happen on the 5th-12th follow-up.

We have a process for this.

What happens if it doesn't work

If after 6 months the engagement isn't producing results, we have a conversation. Options:

• Adjust the scope (different buyer segment, different pricing)
• Reduce the engagement (lower monthly cost, less activity)
• End the engagement (you keep the buyer relationships we built)

We're not interested in charging you for activity that doesn't produce. We're interested in activity that produces sales.

Next step

If you're considering this service: - Email us with the factory profile and product catalog - We set up a 30-minute call to discuss scope - We send a draft service agreement for review